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Privacy Policy
What Cold collects, why, and what never leaves your workspace.
Last updated July 11, 2026
What we collect
Account details you give us (name, email, workspace settings), campaign configuration, and usage events needed to run and improve the product. Prospect data you import or that the platform researches on your behalf is processed for your workspace only.
What we never share
Prospect identifiers, contact lists, and campaign contents are never sold and never shared across customer workspaces. Network-level learning uses anonymized outcome signals only — identifiers stay firewalled inside your tenant.
Storage and security
Data lives in access-controlled infrastructure with row-level security enforced at the database layer and append-only audit ledgers. Access by our team is limited, logged, and purpose-bound.
Your controls
You can export or delete your workspace data at any time. Deletion requests are honored across primary storage and backups on a fixed schedule. Write to hello@coldagencies.online for any data request.